Track Your Order

One email confirms the order and another carries the tracking reference once we hand the parcel over. Keep that second message.

Following your parcel

1. Open the dispatch notice from Bang Luck Market for the carrier name and tracking reference.
2. Use the carrier's tracking page directly; it reflects scans as they happen.
3. If nothing shows, allow one working day before worrying — the first scan often lags collection.

If you have no tracking email

Try the junk folder first. If nothing is there, [email protected] will resend the tracking once you give us the order name and postcode.

If tracking has not moved for several days

If tracking stops moving, tell [email protected]. We hold the carrier account and can raise a case immediately.